Veterinary clinics have long battled against thin margins, missed charges, and overwhelming paperwork. For many, every small efficiency can make the difference between survival and growth.
That is why the recent performance of practices using viggoVet, an AI-powered veterinary platform, has drawn attention. Clinics adopting the system have recorded profit increases above 32%, more than double the veterinary industry’s average rise of up to 16%. At a time when financial pressure on animal healthcare providers is more intense than ever, such outcomes stand out.
Closing the Drain of Missed Revenue
The financial bleeding from charge-capture leakage is one of the most damaging problems in veterinary medicine. Industry studies show clinics lose 10–20% of annual revenue because services go unbilled. Diagnostics alone are missed 17% of the time, according to both Covetrus and the American Animal Hospital Association. For a single veterinarian, that can mean $50,000 lost each year. Across multi-doctor practices, the sums are staggering.
ViggoVet was designed to directly confront this problem. Its system automatically identifies services that should have been billed but were left off invoices. By eliminating manual oversight errors, it plugs one of the most consistent leaks in veterinary finances. Clinics that once watched thousands slip away through missed charges now see their bottom lines expand. This correction alone is enough to tilt many practices from struggling to stable.
Founder Michael Gerges, DVM explains the impact plainly: “The most urgent challenge facing veterinary clinics is the loss of revenue they already earned. ViggoVet exists to stop that leakage, giving practices back what’s rightfully theirs.” With charge-capture leakage ranked as the top priority for veterinary profitability, viggoVet’s automation has become a decisive tool for clinics seeking financial security.
Giving Veterinarians Back Their Time
Financial loss is not the only pressure weighing on veterinary practices. Time itself has become a scarce resource. Across the profession, clinicians report losing one to two hours every day to medical recordkeeping and administrative work. The burden pulls veterinarians away from patients and deepens stress that contributes to burnout. Industry research estimates the cost of this lost capacity can reach $175,000 per veterinarian annually.
AI scribes have already proven their ability to shrink record-writing time by more than 85%, but viggoVet extends that benefit further by integrating charge capture and workflow automation into a single platform. That means less time spent double-checking bills, reconciling records, and manually updating systems. For practices, the result is not only more time available for clinical work, but also a lighter load on staff who are already stretched thin.
The connection between reclaimed time and reclaimed revenue is powerful. Fewer hours wasted on paperwork means more appointments can be booked, more cases seen, and more clients retained. As Michael puts it: “When veterinarians win back hours of their day, they are able to practice better medicine and see more patients. That combination builds both healthier clinics and healthier balance sheets.”
Breaking Out of Razor-Thin Margins
Even before missed charges and time loss are considered, veterinary medicine has always operated under narrow financial margins. Industry averages hover around 12.9%, with most small-animal clinics surviving in the 10–16% range. Margins above 18% are considered excellent, yet many practices rarely reach that level. With so little cushion, the smallest leak or inefficiency can send profitability spiraling.
ViggoVet’s clients breaking past 32% profit growth reflects more than just a minor efficiency gain. It shows how automation, applied with precision to the most damaging financial leaks, can reframe the economics of veterinary practice. When clinics stop losing $50,000 per vet per year in unbilled services and stop losing hundreds of hours to administrative grind, the change is transformative to the practice’s stability and sustainability.
Beyond numbers, this level of profitability also offers clinics breathing room to reinvest. They can upgrade diagnostic equipment, improve staff compensation, and expand services without constant fear of slipping into negative cash flow. For an industry where burnout and financial stress have reached record levels, that space to breathe matters as much as the extra revenue itself.
Securing the Future of Veterinary Practices
The trends pressing against veterinary medicine are not short-term. Visits to clinics have been declining since 2021, even as prices rise. Margins remain fragile, and dependence on price increases to sustain growth is a risky strategy. At the same time, cyber risks have become more expensive, with the average cost of a data breach measured at $4.45 million globally. Every sign points to the need for more resilient, more efficient systems.
ViggoVet has positioned itself as more than a financial tool. Its onboarding process reduces downtime to hours or days rather than weeks, lowering the friction for clinics to adopt. Its automation addresses the precise areas where the profession bleeds most heavily. In an industry that thrives on human expertise and compassion, viggoVet offers a way to preserve both by lifting the administrative and financial load off the shoulders of veterinarians.
Pet ownership continues to rise, with more than 94 million U.S. households owning a pet in 2025. Demand for veterinary care is not slowing. What clinics need is the capacity and financial stability to meet it. ViggoVet’s clients recording profit increases more than double the industry average suggests a turning point: the profession does not have to accept razor-thin margins, missed charges, and administrative burnout as permanent conditions.
In the words of Michael, “Veterinary medicine is built on a deep commitment to animals and their families. If we can remove the financial and administrative pain points, we give clinicians the freedom to focus on what matters most: delivering care.” For the clinics already using viggoVet, the numbers tell the story of what happens when that freedom is restored.
